Tamapet Go – Support Page

 

Tamapet Go – Support Page

Thank you for playing Tamapet Go! We are committed to providing the best gaming experience possible. If you need any help, have questions, or want to report an issue, this page contains all the necessary information.

1. Frequently Asked Questions (FAQ)

1.1 What is Tamapet Go?

Tamapet Go is an exciting adventure platformer where you collect coins, find hidden emeralds, and defeat bosses across four unique biomes: Glade, Desert, Winter/Antarctica, and Cave. Choose from three character skins: Cherry, Peach, and Frog, and explore a world full of challenges and secrets!

1.2 What platforms is the game available on?

Tamapet Go is available for iOS devices and can be downloaded from the App Store.

1.3 How do I play the game?

  • Use simple touch controls to move, jump, and interact with objects.
  • Collect coins to increase your score.
  • Search for hidden emeralds in each level.
  • Defeat bosses at the end of each biome.
  • Unlock new biomes and levels as you progress.

1.4 Are there any in-app purchases?

Tamapet Go offers a full version with all four biomes unlocked. Some additional skins or features may be available as optional purchases.

1.5 How can I save my progress?

Your progress is saved automatically after completing each level. If you experience any issues with saved progress, please contact our support team.

1.6 What should I do if the game crashes or lags?

  • Ensure your device is running the latest iOS version.
  • Close other apps running in the background.
  • Restart your device and try again.
  • If the issue persists, contact support with details about your device and the problem.

2. Contact Support

If you need assistance, please reach out to us via email:
📧 monicafmz@icloud.com

When reporting an issue, please include:

  • Your device model and iOS version
  • A detailed description of the problem
  • Screenshots or a short video (if possible)

3. Game Updates & News

Stay updated on the latest game updates, features, and bug fixes by checking our official website or following our social media channels (if available).

4. Community & Feedback

We value your feedback! If you have suggestions for new features, skins, or improvements, feel free to email us. You can also leave a rating and review on the App Store to help us improve the game.

5. Terms of Service & Privacy Policy

By playing Tamapet Go, you agree to our Terms of Service and Privacy Policy. These documents explain how we handle data, in-game purchases, and player conduct. Please check them on our official website or request them via email.

Thank you for playing Tamapet Go! We hope you enjoy the adventure! 🚀🎮

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