Support for IQ Test For Kids

 Support Page - IQ Test for Kids

Welcome to IQ Test for Kids Support!

Thank you for using IQ Test for Kids. We are committed to providing a fun, educational, and seamless experience for children to test and enhance their cognitive skills. If you have any questions, need assistance, or want to report an issue, please refer to the sections below.

Frequently Asked Questions (FAQ)

1. What is IQ Test for Kids?

IQ Test for Kids is an engaging and educational app designed to assess and improve children's cognitive skills through a series of fun and interactive challenges. The app focuses on logic, memory, problem-solving, and critical thinking skills.

2. What age group is this app suitable for?

The app is designed for children aged 5-12 years old. However, younger or older kids may also find the challenges enjoyable and beneficial.

3. Is the app free to use?

IQ Test for Kids offers a free version with limited features. For full access to all tests, challenges, and features, an in-app purchase or subscription may be required.

4. How do I access all the features?

You can unlock all the content by purchasing the premium version or subscribing through the App Store. Simply go to the app settings and select the upgrade option.

5. My child is stuck on a question. What should I do?

The app is designed to challenge children's cognitive abilities. Encourage your child to think critically or try a different approach. If needed, they can skip a question or retry later.

6. I made a purchase, but the features are not unlocked. What should I do?

If you have purchased the premium version but the features are not unlocked, try the following steps:

  • Ensure you are logged into the same Apple ID used for the purchase.
  • Restart the app.
  • Go to settings and tap "Restore Purchases."
  • If the issue persists, contact our support team.

7. How do I report a bug or issue?

If you encounter any issues, please contact us via email at monicafmz@icloud.com with details of the problem, including your device model and iOS version.

8. How do I request a refund?

Refunds are handled by the App Store. To request a refund, follow these steps:

  • Open the App Store and go to your purchase history.
  • Select the item and tap "Report a Problem."
  • Follow the on-screen instructions to submit your refund request.

Technical Support

For technical support, troubleshooting, or additional inquiries, please reach out to our support team at monicafmz@icloud.com. We strive to respond within 24-48 hours.

Privacy & Security

We prioritize your child's privacy and security. Our app complies with all relevant data protection regulations, and we do not collect personal information from children. You can review our Privacy Policy and Terms of Service at:

Feedback & Suggestions

We are always looking to improve our app. If you have suggestions, feedback, or ideas for new features, please email us at monicafmz@icloud.com

Thank you for choosing IQ Test for Kids! We hope your child enjoys the experience and continues to learn and grow.

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